And don't forget your password this time. Set up internet connection as per ISP's settings.Log into the router using whatever method usually either through a web browser or through some custom configuration utility (consult user manual). Connect your computer to it with an ethernet cable, or with wifi if wifi is enabled by default (consult user manual for default wifi network name and password). Write these down and keep them somewhere safe if you ever need them again you won't have to call the ISP again.Note that if you still have the receipt laying around from when the ISP initially installed everything, often times the tech will scribble this on the receipt (or it will be printed there), saving you a call to the ISP. Ask them what settings you'll need to connect to the modem (they may give you connection method, IP address settings, etc.). Call your ISP's customer service and explain that you want to reset your router because you forgot the password.It's an easy thing to try and worth a shot. Try 743's solution if you're using the Cisco Connect software.Hold it for 30 seconds, then without releasing the reset button pull the power cable from the rear of the device. To do that reset you need to press and hold the reset button on the rear of the device. If someone set this differently you need to perform a factory reset. Enter your Username and Password and click on Log In Step 3. The default is both user name and password blank. What I would recommend for you is the following: Go to Docsis Wireless Gateway Default Password website using the links below Step 2.
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